Shipping policy

Last Updated: 18 March 2026

Thank you for shopping with TheGNstore. This Shipping Policy explains how we process and deliver orders placed on our website. Our goal is to provide a smooth and reliable delivery experience for all customers.


1. Order Processing Time

All orders are processed within 1-2 Days  after payment confirmation. Orders are processed on business days only (Monday–Friday, excluding public holidays).

Once your order has been processed and dispatched, you will receive a confirmation email with shipping details and tracking information.

Please note that during high order volumes, sales events, or holidays, processing times may take slightly longer.


2. Shipping Methods

We partner with reliable courier and logistics providers to deliver your orders safely and efficiently.

Available shipping methods may include:

  • Standard Shipping

  • Express Shipping (if available)

The shipping method used will depend on your location and the courier service available in your area.


3. Delivery Timeframes

Estimated delivery times may vary depending on your location.

  • Metro Cities: 1- 3 DAYS

  • Other Cities and Towns: 4-7+ DAYS

  • Remote Areas: Delivery times may take longer depending on courier service availability.

Delivery times are estimates and may vary due to external factors beyond our control.


4. Shipping Costs

Shipping costs are calculated at checkout based on your location and order value.

  • Standard Shipping Fee: $5 -$10

  • Free Shipping: May be available on orders above $50 or above (if applicable).

Any applicable shipping charges will be clearly displayed before you complete your purchase.


5. Tracking Your Order

Once your order has been shipped, you will receive a tracking number via email or SMS.

You can use this tracking number to monitor your shipment through the courier’s website and stay updated on the delivery status.

If you do not receive tracking information within 2-3 DAYS after placing your order, please contact us at mebys.007@gmail.com


6. Delivery Issues and Delays

While we aim to ensure timely deliveries, delays may occasionally occur due to:

  • Weather conditions

  • Courier service disruptions

  • High shipping volumes

  • Incorrect shipping information provided at checkout

If your order is delayed or you experience any delivery issues, please contact our support team and we will assist you in resolving the matter as quickly as possible.

Customers are responsible for providing accurate shipping details when placing an order. is not responsible for delivery failures caused by incorrect addresses.


7. International Shipping (If Applicable)

Currently, TheGNstore [DOES / DOES NOT] offer international shipping.

If international shipping is available:

  • Delivery times may vary depending on the destination country.

  • Customers are responsible for any customs duties, taxes, or import charges required by their country.


8. Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 DAYS of the expected delivery date.

Our support team will work with the courier partner to investigate and resolve the issue as quickly as possible.


9. Contact Information

If you have any questions regarding shipping or your order, please contact us:

Store Name: TheGNstore
Email: mebys.007@gmail.com